Practice Booklet (download here)
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Complaints/Concerns policy
We take complaints/concerns very seriously. If you would like to report a complaint/concern regarding the surgery or the services we offer, please contact the Practice Manager in writing. All concerns/complaints ... [continue] Complaints/Concerns policy
How to register
We welcome requests for registration from patients living in or moving into the practice area. You can register by bringing along your NHS medical card (if available) and by completing a ... [continue] How to register
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Practice boundary
Please contact the surgery for information on the area covered by our practice. We only accept patients who are living within our practice area.
Practice Charter
WE WILL: Keep the contents of your health records confidential and maintain your privacy Offer same day appointments Provide you with emergency care when you need it Offer appointments ... [continue] Practice Charter
Updating your details
If you change your name, address or telephone number, please let our receptionists know when attending surgery or in writing. This will ensure your records are kept up to date ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
The practice has a zero tolerance policy towards violence and unacceptable behaviour. Anyone behaving in an unacceptable manner will have a strict warning along with guidelines about how to behave ... [continue] Violent or abusive behaviour
