Kings Road Surgery

02920 388803

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints/Concerns policy

We take complaints/concerns very seriously. If you would like to report a complaint/concern regarding the surgery or the services we offer, please contact the Practice Manager in writing. All concerns/complaints ... [continue] Complaints/Concerns policy

How to register

We  welcome requests for registration from patients living in or moving into the practice area. You can register by bringing along your NHS medical card (if available) and by completing a ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Practice boundary

Please contact the surgery for information on the area covered by our practice. We only accept patients who are living within our practice area.

Practice Charter

WE WILL:   Keep the contents of your health records confidential and maintain your privacy Offer same day appointments Provide you with emergency care when you need it Offer appointments ... [continue] Practice Charter

Updating your details

If you change your name, address or telephone number, please let our receptionists know when attending surgery or in writing. This will ensure your records are kept up to date ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice has a zero tolerance policy towards violence and unacceptable behaviour. Anyone behaving in an unacceptable manner will have a strict warning along with guidelines about how to behave ... [continue] Violent or abusive behaviour